1. Application of this statement
This Privacy Statement applies to the processing of personal data of any individual (hereinafter referred to as the "Reporter") who submits their information via POAB's Reporting and Information Point.
Privacy Statement: reporting point
Notification concerning the processing of personal data
Date of last update: 4 September 2024
Port of Antwerp-Bruges (hereinafter referred to as "POAB", "we", "us") attaches great importance to the protection of personal data. Personal Data are all the information about an identified or identifiable natural person (hereinafter the "data subject", "you", or "your"). We will always protect your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR") including any applicable current or future national or international legislation implementing or replacing the GDPR (hereinafter collectively "Applicable Privacy Legislation").
This notification on the processing of your personal data (hereinafter "Privacy Statement") was drawn up to clearly inform you about the processing of your personal data and your rights as a data subject. As such, please read this document carefully and contact us if you have any questions via the contact details in Article 9 below.
2. Data Controller
1.1. The Data Controller for this processing is POAB.
1.2. The Data Protection Officer of POAB can be contacted at dpo@portofantwerpbruges.com.
3. Overview of the processing ((personal) data, purpose and legal basis)
| (Personal) data | Purpose | Legal basis |
|---|---|---|
| E-mailadresses, name, surname | Details opzoeken 194 / 5.000 Vertaalresultaten Vertaalresultaat Informing the reporter specifically and as correctly as possible about the submitted report or requesting additional information if necessary to handle the report correctly and efficiently. | Details opzoeken 207 / 5.000 Vertaalresultaten Vertaalresultaat The processing is necessary for the fulfillment of a task of general interest, namely handling and following up on the report as correctly as possible in order to optimize the operation of Port of Antwerp-Bruges. |
(*) The Reporter has the option to submit reports anonymously, except for queries or reports related to sustainability, innovation, and/or GDPR, where providing the requested information is necessary to respond to the data subject's inquiry.
(**) For reports related to safety/security, roadworks, road salt, damage/defects, floating waste, or nuisances, providing a location is mandatory.
4. Source of personal data
4.1. POAB processes only the personal data directly provided by the Reporter.
5. Categories of recipients
In compliance with Applicable Privacy Legislation, your personal data may be shared with regulatory bodies and enforcement authorities.
6. International transfers
Your personal data will not be transferred outside the European Economic Area (EEA).
7. Retention period
POAB will retain your personal data for as long as is necessary for the purposes set out in Article 3. After that time, the personal data shall be deleted.
For more information, you can always contact dpo@portofantwerpbruges.com.
8. Your rights as a Data Subject
In accordance with the Applicable Privacy Legislation, you may exercise the following rights (if and to the extent applicable):
- You can request access to and receive a copy of any personal data we have processed concerning you;
- You can also request that your personal data that is incorrect or incomplete be corrected or completed;
- You can request that your personal data be deleted;
- You can object to the processing of your personal data, request that we restrict the processing of your personal data or request the portability of your personal data.
- You can also object, free of charge, to the processing of your personal data for direct marketing purposes by contacting POAB at the address below or by using the unsubscribe link in any direct marketing communication.
- If we collect and process your personal data with your consent, you can withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of any processing based on your consent before it is withdrawn.
You can exercise these rights by sending an e-mail to the following e-mail address dpo@portofantwerpbruges.com. We will reply to your request within 30 days, in accordance with the Applicable Privacy Legislation.
Finally, you also have the right to file a complaint with a supervisory authority.
9. Contact details
POAB is responsible for the collection and use of your personal data as described in this Privacy Notice.
You can contact us at dpo @portofantwerpbruges.com.
10. Updates to this Privacy Statement
We may update this Privacy Statement from time to time to comply with business, legal or technical developments. When we update our Privacy Statement, we will take appropriate measures to inform you, depending on the significance of the changes and the legal requirements in this regard.