Can I change the location of the scheduled bunkering?
Yes, you can easily adjust the planned location through the ‘Bunkering’ overview.
Can I cancel a scheduled bunkering?
Yes, through the overview, you can cancel a bunkering by deleting it.
Can the bunker report be automatically forwarded to the Belgian Customs?
Yes. If the licensed bunker company sends the required details to toelatingen.hkd@portofantwerpbruges.com after registration, it will have the option to forward the bunker report to the Belgian Customs. The required details include the customs warehouse ID, tax warehouse, and the licensed bunker provider’s number.
Can crew members of a bunker barge also submit bunker reports?
Yes, within each user account, you can add and manage additional users, such as crew members.
Do you also need to use this application for debunkering?
No, for debunkering, you need a separate authorization via toelatingen.hkd@portofantwerpbruges.com.
Can the application be used for LNG?
No, LNG bunkering follows a different process. You need a separate authorization via toelatingen.hkd@portofantwerpbruges.com.
I submit bunker reports on behalf of a licensed bunker company, but I cannot find the company in the application. What now?
This means the bunker company has not yet created an account. The company must first create an account before you can select it in the application.